Problems Reported on First Day of TNReady Testing

After months of preparing for the annual year-end assessments, many Tennessee students struggled to log on to the TNReady testing platform Monday morning.

The Department of Education says the problem was quickly fixed by the vendor, and over 20,000 students took the test after the problems were resolved.

“We share the frustration that some students had challenges logging into Nextera this morning. Questar has fixed this issue, and thousands of students are on the platform now. Over 25,000 students have successfully completed TNReady tests as of this point today,” the Department of Education tweeted. “No server has crashed, and the issue was not statewide. This issue was not related to volume. Testing has resumed.”

Some districts saw the early errors as a warning of what was to come and chose to cancel testing for the day.

“In Williamson, most of our 5-11 students could not log in,” said Jason Golden, Deputy Superintendent of Williamson County Schools. “Williamson County Schools early reports indicate that those who did get logged in apparently finished the test, but we can’t measure the distractions they were dealing with in each classroom as other students couldn’t get logged in. We shut it down for the day & are not doing afternoon testing.”

Problems were also reported in Rutherford County.

Over a month ago, the Department responded to log in issues with the practice testing platform, and assured educators that the issues would be resolved by test day.

“These technical problems are not symptomatic of a flawed system or a vendor who is unable to deliver a high quality technical solution,” Cliff Lloyd wrote in a mass email. “We remain confident that any remaining problems will be ironed out well before we embark on operational testing and if your district has opted in to online this spring, you can continue to be confident in that decision.”

From the original vendor failing to create a functioning testing platform or deliver and score written tests, to thousands of tests being scored incorrectly, to some classes not receiving their test results at all, TNReady was off to a rough start from the very beginning.

After three years of error-ridden efforts to implement TNReady exams, many parents and teachers across the state are losing patience with the state Department of Education.

Tennessee schools are now graded on an A through F scale, thanks to new accountability measures put in place last year by the Department of Education, with test results being a factor.

Despite the push to hold schools accountable for students’ score, the closest thing to accountability the Department has was House Speaker Beth Harwell calling for hearings to determine why over thousands of tests were inaccurately scored across the state last year. The hearings prompted the creation of an Assessment Task Force.








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4 Thoughts to “Problems Reported on First Day of TNReady Testing”

  1. […] the heels of a disastrous first day of failures across the state of students’ series of troubles accessing the TNReady system Monday, on […]

  2. 83ragtop50

    ,” ‘the Department of Education tweeted. “No server has crashed, and the issue was not statewide. This issue was not related to volume. Testing has resumed.’ ”

    No, the issue is due to incompetence with the state educational bureaucracy. How much longer are we going to listen to excuses from on high before the director is replaced, the vendor is dumped and new vendor contracts include significant penalty clauses for failure to perform? The whole thing smacks of cronyism and incompetence. This garbage would NEVER be tolerated in the private sector.

  3. Kevin

    And the ruse goes on and on…..

    We citizens pump BILLIONS of dollars into the Administration aspect of our education system, including outsourcing the “testing” of our kids. And what do we get, kids that don’t know a thing about the founding principles of our Nation. They don’t know basic arithmetic, can’t read or write cursive, and common sense is NOT very common!

    All the while King Haslam and his McQueen continue pulling the wool over most citizens eyes!