Nashville Electric Services (NES) announced the opening of three new outdoor self-service kiosks where customers can pay their utility bills from the company.
The energy company’s new self-service kiosks are now open at the following locations across Davidson County:
- NES’ Main Office (1214 Church St #100, Nashville, TN 37246)
- Donelson/Hermitage Enbright Credit Union (2340 Jackson Downs Blvd, Nashville, TN 37214)
- Hendersonville Credit Union (270 Indian Lake Blvd, Hendersonville, TN 37075)
When paying on their accounts, NES customers can pay with cash, card, or e-check through the company’s new kiosks. The service provider charges a $2.25 convenience fee for e-check and card payments, NES notes.
The kiosks are open 24/7.
“Convenience is key, and sometimes NES customers find themselves having a hard time paying their bill online or in person at NES’ main office. Instead of waiting in the teller’s line, over the phone, or at the computer screen, customers can use the kiosks themselves at any one of our service locations,” NES writes in a press release.
NES distributes power to nearly 430,000 customers across Davidson County and parts of the six surrounding counties, covering 700 square miles.
NES’ rollout of its three new kiosks comes as the energy company prepares to conduct four “planned” power outages to “perform maintenance and upgrade electrical equipment” over the next few weeks.
The times and locations for the upcoming planned outages, NES says, are:
- Wednesday, July 26: Norvel Avenue from 8 a.m. – 2 p.m.
- Tuesday, August 1: Central Substation from 2:30 a.m. – 4:30 a.m.
- Wednesday, August 2: Hanford Avenue from 9 a.m. – 11 a.m.
- Tuesday, August 8: Walnut Grove from 3 a.m. – 5 a.m.
“Planned outages are necessary for our crews to safely perform maintenance and upgrade electrical equipment. If work is scheduled in your area, our goal is to contact you in advance by sending a postcard or voicemail message. Crews will isolate the area and complete the work as quickly as possible to get power back on,” NES states on its website.
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Kaitlin Housler is a reporter at The Tennessee Star and The Star News Network.
