Minneapolis Residents to Call 311 Instead of 911 for Property Damage and Theft

Instead of calling 911 to report crime, Minneapolis residents are now being told to call 311 if the crime is not currently in progress or if it is non-violent. The 311 line is staffed by civilian city workers who will take complaints and file reports instead of having Minneapolis police officers dispatched. Some residents have reported up to a 30 minute wait time on the 311 line.

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