IRS Blasted by Watchdog for ‘Horrendous’ Customer Service

Taxpayer Advocate Service (TAS), an independent watchdog within the Internal Revenue Service, released a 2021 report to Congress stating that tens of millions of taxpayers had a “horrendous” experience with customer service, including the worst phone service “ever” and long delays for refunds.

“Calendar year 2021 was surely the most challenging year taxpayers and tax professionals have ever experienced – long processing and refund delays, difficulty reaching the IRS by phone, correspondence that went unprocessed for many months, collection notices issued while taxpayer correspondence was awaiting processing, limited or no information on the Where’s My Refund? tool for delayed returns, and – for full disclosure – difficulty obtaining timely assistance from TAS,” the report stated.

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University of Michigan Just Proved only a Government Bureaucracy Can Take 200+ Days to do a Seven Hour Job

A Freedom of Information Act request from the American Council of Trustees and Alumni concerning an endowment gift to the University of Michigan has led to a lawsuit against the school for not responding.

According to the complaint, ACTA filed the request on behalf of an alumnus who wanted to obtain information relating to an endowed gift. The lawsuit explains that the University’s initial response came five days later than legally required, along with an estimate that it would take approximately seven hours to complete, and up to forty-five days to produce the documents along with a fee.

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Crom Carmichael Discusses the United States Merit Systems Protection Board

Live from Music Row Monday morning on The Tennessee Star Report with Michael Patrick Leahy – broadcast on Nashville’s Talk Radio 98.3 and 1510 WLAC weekdays from 5:00 a.m. to 8:00 a.m. –  host Leahy welcomed the original all-star panelist, Crom Carmichael to the studio.

During the second hour, Carmichael discussed a little known body called the Merit Systems Protection Board, which is comprised of three members nominated by the President of the United States to protect from political and partisan personnel practices. He described the board as a bureaucracy that is set up and spends tens of millions of dollars a year while striving for unattainable perfection.

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