Crooks Target Christmas Shoppers with New Text-Message Scams in Time for Cyber Monday

Person on Apple Laptop with credit card in other hand

Christmas shoppers across the country, including Tennessee, are being targeted by criminals using a new, sophisticated scam involving text messages that appear to be advertising sales and other bargains from well-known stores, the Better Business Bureau (BBB) warned Thursday. 

Unsuspecting shoppers receive a text with an offer to participate in a survey about a recent Black Friday shopping experience. In exchange, the consumer receives valuable coupon, product, or gift card to a well-known store. The survey is typically shown as a limited-time offer, which entices consumers to fill out the survey as soon as they receive it.

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Better Business Bureau Warns of Holiday Scams

The Better Business Bureau (BBB) posted a list of 12 scams to watch out for this year. The BBB, known for helping customers find credible businesses, brands, and charities, was founded in 1912 as a small nonprofit focused on advancing marketplace trust.

While the BBB said that most scams are sent through email, it added that customers should “Exercise caution when coming across social media ads about discounted items, event promotions, job opportunities, and donation requests, as well as direct messages from strangers.”

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