by Ramon Taylor Brandy Corwin likes that she can now wear makeup and nice clothes to work. That is because she is no longer working on the assembly line at the General Motors plant in Fort Wayne, Indiana. “I was laid off multiple times, and having a family, you can’t rely on that,” she said. For the past five months, Corwin, 28, has been working at Credit Adjustments, Inc. (CAI), a debt collection agency headquartered in her hometown of Defiance, Ohio, an hour outside the city of Toledo. Corwin was a third-generation manufacturing worker and thought the assembly line was her fate. But now, she no longer has to work overtime and weekends to make ends meet. “I finally have a good work-to-home life balance,” she said, “and I didn’t have that before.” Her two children “love seeing me come home dressed up,” Corwin said. “My son, he compliments me all the time: Wow, Mommy, your hair looks really nice,’ or ‘Wow, Mom, I love your dress,’ because I’m not walking home in dirty jeans and steel-toe boots.” CAI opened its first area call center in downtown Toledo last January, providing 60 new job opportunities, with the goal of adding…
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