The U.S. Department of Homeland Security (DHS) revealed that the agency may construct an Immigration and Customs Enforcement (ICE) call center in Nashville, which would begin operations by March 2026, according to an informational document recently released by the agency.
Announced through a Request for Information (RFI) document, the DHS announced that it is conducting market research for a 287(g) Program National Call Center, which the agency explains would respond to calls from local law enforcement about the program that sees them partner with federal immigration authorities.
If built in Nashville, the facility would be able to receive and process up to 7,000 calls per day. It would specifically field, “inquiries from 287(g) partners in the field, analyze data, perform database cross-checks, and confirm enforcement actions in the field.”
Though the document does not state how many jobs would be brought to Nashville through the call center, it confirms that the center would, “be organized around three eight-hour shifts and a seven-day work week,” though some elements, “will require a 40-hour-per-week cycle.”
Nashville employees at the new facility would be responsible for providing support to 287(g) partners, but would also be responsible for identifying emerging technologies to be used by the agency, and for developing strategies to reduce the number of illegal immigrants in the country who are not currently detained.
Should the agency move forward with the plan, the RFI document states that it would begin operations in Nashville in March 2026, with full operations underway by the end of June 2026.
DHS asked vendors to submit their proposals for the facility by Friday. It specifically requested the proposals include, “an estimated milestone schedule,” which would allow the center to begin operating in March, and to identify any “enabling technology” that vendors propose in order to, “integrate partner and alien data with our systems to maximize call efficiency and reduce call time.”
The 287(g) program has seen significant adoption under President Donald Trump, including in Tennessee, where more than two dozen law enforcement agencies have entered into some form of partnership with ICE.
An enforcement operation conducted by ICE and Tennessee Highway Patrol (THP) saw nearly 200 illegal immigrants detained in the Nashville area earlier this year.
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Tom Pappert is the lead reporter for The Tennessee Star, and also reports for The Pennsylvania Daily Star and The Arizona Sun Times. Follow Tom on X/Twitter. Email tips to [email protected].
They should expand it so real citizens can drop a dime on illegals they are aware of.